RVO Media (“we”, “us”) is a digital agency based at Mulliner Towers, Ikoyi, Lagos, Nigeria. This policy explains how we handle personal information.
When you submit a quote request through our website, a Facebook or Instagram lead form, or WhatsApp, we collect the details you give us. This can include your name, email address, WhatsApp number, company name, what you want built, and your budget range.
We use your details only to respond to your request, send you a quote, and contact you about your project. We may also keep a record of enquiries to improve our service.
We do not sell your information. We share it only with service providers who help us run our business, such as our email, messaging, hosting and advertising platforms, and only where needed. We may also disclose it where the law requires.
We advertise on Meta platforms (Facebook and Instagram). Leads submitted through Meta forms are delivered to us by Meta and are also subject to Meta's own privacy policy.
We keep enquiry details only as long as needed to handle your request and for normal business records, then delete them.
Under the Nigeria Data Protection Act 2023 you can ask to see, correct or delete the personal information we hold about you, or object to us contacting you. Email us at engage@rvomedia.com and we will respond promptly.
We take reasonable steps to protect your information from loss, misuse and unauthorised access.
We may update this policy from time to time. The latest version is always on this page.