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RVO Media

Building digital products since 2012. Lagos to the world 🌎

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Mobile App DevelopmentSocial Media ManagementEcommerce Store BuildWebsite DevelopmentAI Content GenerationBrand IdentitySEO & Content StrategyWebsite Performance ReviewAI ChatbotMVP DevelopmentNotable FigureAI ServicesView All Services

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engage@rvomedia.com+234 916 059 1000Mulliner Towers, 39 Alfred Rewane Road, Ikoyi, Lagos
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AI Chatbot

24/7 Support That Sounds Like Your Brand.

An AI assistant trained on your business that handles customer questions, qualifies leads, and books calls while you sleep. WhatsApp, web, and Instagram.

Get Started WhatsApp
AI Chatbot

AI Chatbot Development in Nigeria

We build custom AI chatbots that handle customer support 24/7 in your brand voice. Trained on your business, integrated with WhatsApp and your website, our chatbots answer questions, capture leads, and hand off to a human when it matters, for ecommerce and service businesses in Nigeria and beyond.

A good chatbot saves your team hours and never keeps a customer waiting. We design the conversation flows, connect your systems, and tune the responses so it actually helps people. Pair it with an ecommerce store or mobile app for round-the-clock service.

Explore next: Mobile App Development (iOS & Android) · Ecommerce Website Development in Nigeria · Social Media Management Services

Trained on Your Business
01

Trained on Your Business

Your products, your pricing, your policies, your tone. Not a generic bot wearing your logo

Live on Your Channels
02

Live on Your Channels

WhatsApp, your website, Instagram DMs. Wherever your customers actually message you

Handoff to Humans
03

Handoff to Humans

When the question is too important or too complex, it routes to your team with full context

A person smiling while messaging in a chat conversation on a phone
What You Get

Everything Included

An assistant trained on your business, live where your customers already chat.

01

Brand-Voice Training

We tune the assistant on your real conversations so it sounds like you, not like ChatGPT.

02

WhatsApp Business

Native WhatsApp Business API integration so customers chat in the app they already use.

03

Knowledge Base

Connect your docs, FAQs, product catalogue, and pricing. The bot pulls from one source of truth.

04

Lead Capture & CRM

Qualifies leads, captures contact details, books calls, and pushes them to your CRM.

05

Human Handoff

Clean escalation to your team with full transcript and context, never a cold restart.

06

Conversation Analytics

What customers actually ask, where the bot wins and loses, and where your content has gaps.

A team in a collaborative planning session
Our Process

How It Works

A clear, collaborative path from the first call to launch, with you in the loop at every step.

01

Discover

We map the conversations you handle today and the channels they happen on.

02

Train

Knowledge base built, brand voice tuned, handoff rules defined, dry-runs against real chats.

03

Launch

Live on WhatsApp, web, or both. Soft launch first, then full traffic once we are confident.

04

Tune

Weekly review of conversations to fix gaps, add knowledge, and improve responses.

Industries

We've Shipped in Your Industry

Twelve years across Nigerian and global verticals. Whatever you sell, we've probably built for someone like you.

Fashion & Lifestyle

Lookbook stores with variant management and seamless checkout.

FMCG & Retail

High-volume catalogs, inventory sync, fast logistics.

Marketplaces

Multi-vendor platforms with seller dashboards and payouts.

B2B Commerce

Wholesale portals, tiered pricing, quote requests, account control.

Subscription

Recurring revenue, member tiers, automated billing.

Banking & Fintech

Compliance-first product experiences for regulated industries.

Healthcare

Patient-facing portals and clinical tools that prioritise trust.

Travel & Hospitality

Booking flows, dynamic inventory, and frictionless payments.

FAQ

Questions? Answered.

Which model do you use?
We pick the right model for the job and your budget. Mostly Claude or GPT for chat, with retrieval over your own knowledge base.
Will it make things up?
We anchor it to your knowledge base and instruct it to hand off rather than guess when it does not know.
How long does setup take?
Typical launches are 2 to 4 weeks depending on integrations and how much knowledge you have written down.
Can it take payments or book calls?
Yes. It can collect payment details, book calendar slots, and push leads into your CRM.
Can the chatbot work on WhatsApp?
Yes. We integrate with WhatsApp, your website, and other channels so customers get instant answers wherever they reach you.
Will it sound like my brand?
Yes. We train the chatbot on your business and tune its tone so replies sound like your brand, not a generic bot.
What happens when the bot cannot help?
It hands off cleanly to a human, passing along the conversation context so your team can pick up without the customer repeating themselves.
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Every project starts with a conversation. Tell us what you need and we will figure out the best way to make it happen.

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